WhatsApp & Bitrix24 Integration
Sync WhatsApp Chats to Bitrix24 — Securely and Automatically
BuzzTree seamlessly links WhatsApp with Bitrix24 so your team never loses customer conversations, deal history, or lead context — all without storing chats on third-party servers.
No credit card
Same process
Setup in minutes
Turn WhatsApp into a Bitrix24-Powered Sales Channel
Built for Sales Teams and Sales Leaders
For Sales Reps
- Close deals faster without switching between tools
- Reduce manual message logging with automatic chat sync
- View Bitrix24 contact information directly inside WhatsApp
- Never miss a follow-up thanks to smart reminders
- Organize deal conversations using labels for clarity
For Sales Managers and RevOps
- Gain full visibility and control over WhatsApp-driven sales
- Track deal conversations directly within Bitrix24 — Contacts, Accounts, and Deals
- Eliminate shadow sales and lost leads with mandatory message syncing
- Keep CRM records accurate with complete audit trails
- Ensure customer communication history stays with the company — across 1-on-1 and group chats
Why WhatsApp + Bitrix24 Needs a Better Connection
Without integration:
WhatsApp conversations remain locked in private chats
Managers can’t monitor pipeline conversations
CRM records lack real communication history
Leads slip through the cracks
When reps leave, conversation history disappears
BuzzTree connects standard WhatsApp with Bitrix24 to make your CRM more complete, compliant, and dependable
Convinced of the benefits?
For Admins
Bitrix24 Integration Details
Supported Default Bitrix24 Objects
- Opportunities
- Tasks
- Notes
- Contacts
- Leads
- Accounts
Supported Content
- Text messages from 1-on-1 and group chats
- Media files — images and videos
- Attachments — .pdf, .xls, .doc
Deployment
- Official Chrome Extension distribution via Chrome Web Store
- Quick 15 minute self-service set-up to connect WhatsApp to Bitrix24 via BuzzTree
- Cloud infrastructure powered by industry-leading providers, geolocated within the EU
Security, Privacy & Compliance — Designed for Enterprise Teams
Secure data exchange between BuzzTree and Bitrix24 via APIs and webhooks
Option to connect your own S3 storage for file hosting
GDPR-aligned privacy framework
End-to-end encrypted transmission between WhatsApp and BuzzTree
No WhatsApp chat storage on BuzzTree servers
Role-based access control
Secure authentication and permission management
Satisfied with data security and solution architecture?
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Easy steps to set-up BuzzTree WhatsApp-Bitrix24 Integration
1
Subscribe to BuzzTree and login to admin dashboard
2
Initiate Bitrix24 connection process from Integrations tab
3
Open Bitrix24 in another window and initiate ‘Local App’ set-up
4
Fill-in prompted details in BuzzTree and Bitrix24 dashboards
5
Save the settings. WhatsApp-Bitrix24 integration is ready
Real-World WhatsApp – Bitrix24 Integration Use Cases
Sales & Business Development
Track WhatsApp deal conversations directly inside Bitrix24
Account Management
Centralize customer WhatsApp history in one CRM timeline
Recruitment & HR
Securely store candidate conversations in Bitrix24
Real Estate & Automotive
Handle high-volume WhatsApp leads without losing context
Agencies & Professional Services
Protect client relationships while keeping deal communication structured
Frequently Asked Questions
No. Messages sync directly to Bitrix24 — BuzzTree does not retain chat history.
Yes. BuzzTree supports WhatsApp Web for both account types.
Access and visibility follow Bitrix24 permission settings.
Most teams get fully set up in under 15 minutes.
Yes. Privacy and security are built into our core architecture.
Yes — access rights and permissions are fully customizable from BuzzTree admin dashboard.