Terms & Conditions

Last Modified: April 25, 2025

These Terms and Conditions govern your subscription to and/or use of our Services.
These Terms and Conditions were last updated on April 25, 2025. They are effective between you and us as of the date when you start using the Services or the date you accept these Terms and Conditions, whichever is earlier. You are advised to print and retain a copy of these Terms and Conditions for your future reference.

1. DEFINITIONS

“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.
“Application” means the software program (chrome extension, workspace or web-application) provided by the Company downloaded by You on any electronic device, named BuzzTree.
“Application Store” means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store, Chrome Web Store), or Salesforce (AppExchange), Hubspot (App Marketplace) in which the Application has been downloaded.
“Account” means a unique account created for You to access our Service or parts of our Service.
“Authorized User” means those employees of the Client who are authorized by the Client to use the Services as described in these Terms and Conditions and Conditions.
“Content” means information obtained by BuzzTree from publicly available sources or third party content providers and made available to you through the Services, beta services or pursuant to an Order Form.
“Contract” means the Order Form, these Terms and Conditions and Conditions, and the DPA, together.
“Data”means electronic data and information submitted by you, excluding content and non-BuzzTree applications.
“Data Protection Agreement” hereinafter DPA shall be a reference to the document found at the following link and made a part of these Terms and Conditions pursuant to Clause 13.2 herein.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
“BuzzTree” means Services that you confirm under an Order Form and are limited in scope to the specific details provided in clause 3.4, and corresponding to the country in which you are transacting to receive the Service.
“Malicious Code” means code, files, scripts, agents or programs intended to do harm, including, for example, viruses, worms, time bombs and Trojan horses.
“Order Form” means an ordering document, in physical or online form, specifying the Services to be provided hereunder via BuzzTree.com or any associated offline or mobile components, that is entered into between you and us.
“Services” means the BuzzTree, made available online by us to the Users, as set out in the relevant Order Form, which may include those respective components as are outlined in the definitions of each product above. Services exclude content and applications that are not owned or operated by BuzzTree.
“Start Date” shall mean the date provided on the Order Form outlining when the Contract shall commence.
“Third-party Social Media Service” means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
“Term” shall have the meaning provided in clause 11.1(b) herein.
“User” means an individual who is authorized and permitted to use a Service, as an owner, operator, or authorized employer or individual of a subscribed user, who is subject to these Terms and Conditions and Conditions hereto. All Users will be accessing the Services through an account, purchased as a subscription, and to whom you (or, when applicable, us at your request) have supplied a User identification and password (for Services utilizing authentication). Users may include, for example, your employees, consultants, contractors and agents, and third parties with which you transact business. You are responsible that any party using your account or subscription is aware of and abides by all the provisions to the Terms and Conditions of Conditions hereto.
“we”, “us”, “our”or“BuzzTree”means BT Innovations LLC-FZ and its subsidiaries, employees, officers, agents, affiliates, or assigned parties.
“you”, “your”or “Client”means you, a User, the company or other legal entity for which you are accepting these Terms and Conditions, and Affiliates of that company or entity, which use the Services.

2. CONTRACT

2.1. Acceptance: You acknowledge and agree that you have read, understood and agree to all the terms of the Contract when submitting the Order Form as follows:
a) by placing your electronic signature on the Order Form; or
b) by signing a hard copy of the Order Form; or
c) by making an online payment for the service

2.2. Authorization: If you are entering into the Contract on behalf of a company or any other legal person you warrant and represent you are authorized to enter into the Contract.

2.3. Contracted Parties: The Contract shall be between us and you and does not extend to cover any company or other legal person affiliated to you (including a subsidiary). No other company or legal person may use the Services under this Contract and must enter into a separate Contract with us.

2.4. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

2.5. This Service may interact with third-party services not provided by the Company, for example, WhatsApp, Hubspot or Salesforce. Your use of this Service and acceptance of these Terms is also conditioned on, and confirmation of, Your acceptance of and compliance with any applicable terms of service and policies of such third-party services. (Review WhatsApp legal here, Hubspot Legal here, and Salesforce Legal here.)

2.6. Conflict of Terms: In the event of any conflict between these Terms and Conditions and the Order Form, these Terms and Conditions shall prevail.

3. SUBSCRIPTIONS

3.1. Subscriptions: Unless otherwise provided in the applicable Order Form, Services and access to all Content are purchased on a subscription basis per user. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription. We reserve the right to reject any Order Form to provide the Services at our absolute discretion including but not limited where we believe that you do not comply with these Terms and Conditions.
At the end of each term, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.
Any free services are provided by us, at our sole discretion, for the duration and under the conditions we determine from time to time.

3.2. Additional subscriptions: Additional subscriptions may be added via a new Order Form during a subscription term as an add on to the underlying subscription pricing, prorated for the portion of that subscription term remaining at the time the additional subscriptions are added. Any added subscriptions will terminate on the same date as the underlying subscription. All pricing of subscriptions is subject to an Order Form presented by us.

3.3. Subscription cancelations: You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription term and You will be able to access the Service until the end of Your current Subscription term.

3.4. Products:
1) “BuzzTree” Services are limited to the following components:
I. Chrome extension
II. Workspace/Web application UI
III. BuzzTree App for WhatsApp Salesforce Integration
IV. BuzzTree App for WhatsApp Bitrix Integration
V. BuzzTree App for WhatsApp Hubspot Integration

4. USER NAMES AND PASSWORDS

Acting in our sole discretion, we shall issue a username for an Authorized User, based on the number of users outlined in the Order Form. A username shall only be issued by us upon receipt of a valid email address for the Authorized User provided that:
a) usernames shall not be issued for general email addresses that are not specific to an individual; and
b) usernames shall not be issued for email addresses that are not related to the Client’s email address.
The Client shall, and shall procure that each Authorized User, keep a username and password for the use of the Services secure and confidential and shall not reveal the username and password to any other person, and shall not share log in credentials with any other person, regardless of whether such person is an employee of the Client’s company or not.
The Client acknowledges and agrees that the Client shall be wholly responsible for all activities that occur through the use of the Client and/or the Authorized User’s usernames and passwords. The Client shall immediately notify us of any unauthorized use of the usernames and/or passwords.

5. CONTENT

5.1. Your Right to Post Content: Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

5.2. Content Restrictions: The Company is not responsible for the content of the Service’s users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

Unlawful or promoting unlawful activity.
Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
Impersonating any person or entity including the Company and its employees or representatives.
Violating the privacy of any third person.
False information and features.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with this Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

6. RESPONSIBILITIES

6.1. Our Responsibilities: We will make the Services and Content available to you pursuant to these Terms and Conditions and the applicable Order Forms, as well as provide applicable BuzzTree standard support for the Services outlined on your Order form, and use commercially reasonable efforts to make the online Services available, except for: (i) planned downtime (of which we shall give advance electronic notice), and (ii) any unavailability caused by circumstances beyond our reasonable control, including but not limited to, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labour problem (other than one involving our employees), Internet service provider or other utilities provider failure or delay, denial of service attack, or other technical difficulties.

6.2. Your Responsibilities:
6.2.1. You shall be responsible for:

compliance with these Terms and Conditions and your applicable Order Forms;
the accuracy, quality and legality of any and all Data imported or submitted to BuzzTree or any of its Affiliates;
the means by which you acquired your Data shall be through legal means and avenues;
compliance with the DPA;
using your best efforts to prevent unauthorized access to or use of your account, subscription, or these Services provided by BuzzTree or any of its Affiliates. You shall notify us promptly if there is any such unauthorized access or use.
comply with all applicable laws and government regulations when it comes to the use of the Services.

6.2.2. You shall not be permitted to do the following:

Make any of the Services of BuzzTree or its Affiliates available to, or use any of Services of BuzzTree or its Affiliates for the benefit of, anyone other than you unless expressly stated otherwise in an Order Form.
Sell, resell, license, sublicense, distribute, make available, rent, lease, transfer, or make available any Service of BuzzTree or its Affiliates, or include any Service or Content of BuzzTree or its Affiliates in any service bureau or outsourcing offering.
Use any Service of BuzzTree or its Affiliates to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of any third-party privacy rights.
Use any Service of BuzzTree or its Affiliates to store or transmit Malicious Code.
Interfere with or disrupt the integrity or performance of any Service of BuzzTree or its Affiliates or third-party Data contained therein.
Attempt to gain unauthorized access to any Services or Content of BuzzTree or its Affiliates or any its related systems or networks.
Authorize any direct or indirect access to or use of your account or subscription or any Service or Content of BuzzTree or its Affiliates in a way that circumvents a contractual usage limit set out in the relevant Order Form, or use any of our Services to access or use any of our intellectual property except as permitted under these Terms and Conditions or in an Order Form between you and us.
Copy or reverse engineer any Service provided by BuzzTree or its Affiliates or any part, feature, function or user interface thereof.
Frame or mirror any part of any Service of BuzzTree or its Affiliates, other than framing on your own intranets, account, subscription or otherwise for your own internal business purposes.
Access any Service of BuzzTree or its Affiliates in order to build a competitive product or service or to benchmark with a non-BuzzTree product or service. Or allow any third-party to directly or indirectly access your account or subscription thereby allowing them to do the same.

7. FEES AND PAYMENT

7.1. The Service will not be activated until full payment has been provided by online bank card (debit card/credit card) payments or other forms of payment as stipulated by Order Form and in our sole discretion. You are liable for the costs incurred on all accepted Order Forms from the Start Date of each Order Form, which is specified within such Order Form or if no such date is specified from the date of acceptance of that Order Form, (which will be the date of signature) if nothing is stated in the Order Form.

7.2. If you have elected to pay via bank card (debit card/credit card), then please note that the service shall only become activated once the first payment or the sole payment (in the event of a lump sum payment upon the Contract) has been received by us.

7.3. Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

7.4. Please note that if any invoiced amount is not received by us by the due date, then without limiting our rights or remedies, those charges may accrue interest at the rate of 1% per month of the outstanding balance.

7.5. The current Fees for the Service are specified in your Order Form. We offer a number of different packages that vary in terms of price and services included. You may subscribe to any of these packages but, switching or additions of special conditions to, packages are at our sole discretion. If you wish to change package during your Order Form then we reserve the right to amend any such terms in the Order Form including but not limited to the Fees.

7.6. You agree that your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by us regarding future functionality or features. The fees are paid in consideration of the Services and Contents provided on an “AS IS” and “AS AVAILABLE” basis as set out in section 12.2 below.

7.7. In the event that the Government of the United Arab Emirates elects to charge value added tax or other similar tax or duty(VAT)on the provision, sale or supply of any goods and/or services which are the subject matter of these Terms, we reserve the right, at our sole discretion, or if required by law, to add VAT at the appropriate rate for such goods and/ or services to any invoices issued under or in connection with these Terms from the relevant time and you acknowledge and accept that you shall pay and be solely liable for any such VAT in addition to the purchase price for such goods and services.

7.8. If your Membership has been suspended for any reason during the term of your Order Form you will still be liable to pay any Fee due to us regardless of you receiving the Services.

7.9. If your Membership has been terminated for any reason during the term of your Order Form, then you shall be bound to all payments due under any applicable Order Form up to the point of termination.

7.10. Refunds: Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

7.11. We reserve the right to amend any terms in an Order Form, including package components and fees, provided that such amendments will not apply during the Term of any Contract entered into prior to the amendment.

7.12. We shall notify you in writing of any amendments related to fees. For Contracts that automatically renew pursuant to clause 11.1(d) herein, all fee related amendments shall apply to the renewed Contract from the Start Date of the renewed Term.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

8. PROPRIETARY RIGHTS AND LICENSES

8.1. Reservation of Rights: Subject to the limited rights expressly granted hereunder, we and our licensors reserve all of our/their rights, title and interest in and to the Services and the original Content (excluding the Content provided by You or other users) of BuzzTree and its Affiliates, including all of our/their related intellectual property rights. No rights are granted to you hereunder other than as expressly set forth herein.

8.2. Access to and Use of Services: You have the non-exclusive, non-transferable right to access and use applicable Services subject to the terms of applicable Order Forms and these Terms and Conditions. You acknowledge that all intellectual property rights in the Services and its original Content (excluding the Content provided by You or other user) throughout the world belong to or are licensed to us, that rights in the Services are licensed to you, subject to a limited, non-exclusive, non-transferable, non-sublicensable, royalty-free license, and that you have no rights in, or to, the Services other than the right to use them in accordance with the terms of this License. You acknowledge that you have no right to have access to the Services in source code form or in unlocked coding.

8.3. License to Host Your Data and Applications: You hereby grant us a worldwide, limited-term, royalty-free license to host and broadcast your Data as you designate via use of the Service, including any program code created by or for you using our Services, as reasonably necessary for us to provide the Services in accordance with these Terms and Conditions.

8.4. License to Data: You hereby grant us a worldwide, irrevocable, royalty-free license to the Data that you import, upload, or make part of the BuzzTree system. Such license shall exclude all Personal Data, which will be governed by the DPA.

8.5. License to Use Feedback: You grant to us and our Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into our and/or our Affiliate’s Services any suggestion, enhancement request, recommendation, correction or other feedback provided by you or users relating to the operation of our or our Affiliate’s Services.

9. MINORS

9.1. We do not knowingly collect or otherwise process personal information from anyone under 18 years of age, or otherwise not capable of entering into contracts under applicable law. Those under 18 years of age, or otherwise not capable of entering into contracts under applicable law, are not permitted to use our Services.

10. LINKS TO OTHER WEBSITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
‍The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
‍We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

11. TERM AND TERMINATION

11.1. Term and Termination: These Terms & Conditions commence on the date you start using the Services or the date of Acceptance (whichever is earlier) and continues until all your subscriptions hereunder have expired or have been terminated by us and subject to the following:

Except as permitted by law, you may not terminate this Contract before the end of the contracted term under any circumstances.
Unless otherwise expressly stated in the Contract or terminated earlier in accordance with its terms, the term of your Contract will commence on the Start Date specified in the Order Form and continue for the period outlined on such Order Form (“Term”);
The Contract renewal type shall be outlined on the Order Form. Renewal types specified as ‘automatic renewal’ shall automatically renew at the end of the Term for an additional period equal to the Term of this Contract.
In order to opt out of the automatic renewal of the Contract, you must you must provide a written notice at least 30 days in advance of the end of the Term, which clearly formalizes this decision.
Following the expiry of the Term, your contract will expire unless you renew your Contract with us, in which case the terms and package may be subject to changes.
We may terminate this contract at any time for any reason provided that seven (7) days’ written notice has been provided to you. Should you continue to use the Service following termination of the contract, you shall remain liable for any and all costs incurred by you as is outlined in the applicable Order Forms and outlined by these Terms and Conditions.
Without limiting our other rights, we may, within our discretion, immediately sanction you, or suspend or limit the Service and/or temporarily remove details of any Data, uploaded by you and/or terminate this Contract if:
- you fail to pay any fees, charges, or taxes due to us by the due date, or provide any security cheques as stipulated in the Contract;
- you breach any part of your Contract and fail to rectify that breach within seven (7) days of our giving notice requiring rectification;
- in our sole judgment, you threaten the security, integrity, or availability of our Services.
- any material supplied by you is false, misleading, offensive, or against public policy;
- any material supplied by you is unlawful or violates any copyrights, trademarks, or other rights of any third party;
- you have engaged in any unlawful actions while using or accessing our Services and the Website shall be subject to sanctions and limitations as determined in our discretion.
- you enter into bankruptcy, liquidation, administration, receivership, a composition of arrangement with your creditors, or appoint a receiver or manager over all or any part of your assets or become or are deemed to become insolvent; or
- you die, or if you are in a partnership, are dissolved or an application to dissolve is filed, or if you are a company, are wound up or an application for winding up is filed.

11.2. Your Data Portability and Deletion: Upon written request by you made within 15 days after the effective date of termination or expiration of these Terms and Conditions, we will make your Data available to you for export or download. As mentioned herein these Terms and Conditions, such Data may become unavailable after 30 days, as a result of the closing of your account. After such 30-day period, we will have no obligation to maintain or provide any of your Data.

12. REPRESENTATIONS, WARRANTIES, EXCLUSIVE REMEDIES AND DISCLAIMERS

12.1. Representations: You represent that you have validly entered into these Terms and Conditions and have the legal power to do so. If you do not, then you are not permitted to enter into these Terms and Conditions and to use the Services of BuzzTree and its Affiliates, and should terminate use thereof effective immediately.

12.2. Disclaimers: Except as expressly provided herein, we do not make any warranty of any kind, whether express, implied, statutory or otherwise, and specifically disclaim all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, to the maximum extent permitted by applicable law. Content and beta services are provided as is as available exclusive of any warranty whatsoever, including without limitation warranty for the accuracy and completeness of the services, content, any information, text, graphics, links or other items contained in the services or content. We disclaim all liability and indemnification obligations for any harm or damages caused by any third-party hosting providers, transmission of a computer virus, worm, time bomb or other such computer program.

13. INDEMNIFICATION

13.1. Indemnification by You: You hereby agree to defend us against any claim, demand, suit or proceeding made or brought against us (or against you and by which we are a named party) by a third party alleging that any of your Data infringes or misappropriates such third party’s intellectual property rights or applicable data protection regulations, or arising from your use of the Services or Content in violation of these Terms and Conditions, the DPA, any Order Forms, or pursuant to any applicable laws (each a “Claim Against Us”), and you will indemnify us from any and all claims, actions, suits, demands, damages, liabilities, losses, costs, and expenses, including but not limited to attorney fees and disbursements, that are awarded against us as a result of, or for any amounts paid by you or us under a settlement approved by you in writing of, a Claim Against us (or against you and by which we are a named party), provided however that we (a) promptly provide you with written notice of the Claim Against Us (except if the claim is a claim against you by which we are a named party) (b) give you sole control of the defense and settlement of the Claim Against Us (except that you may not settle any Claim Against us unless it unconditionally releases us of all liability and further actions, suits, or claims), and (c) give you all reasonable assistance, at your expense.

14. LIMITATION OF LIABILITY

14.1. Limitation of Liability: In no event shall our, or our Affiliate’s, aggregate liability arising out of or in connection with these Terms and Conditions or the DPA, exceed the total amount of fees paid by you for such Services that gave rise to the liability in the twelve months preceding the first incident out of which the liability arose. The aforementioned limitation will apply whether an action is in contract or tort, and regardless of the theory of liability brought forth, but will not however, limit your payment obligations under the “Fees and Payments” section herein these Terms and Conditions.

14.2. Exclusion of Consequential and Related Damages: In no event shall BuzzTree or its Affiliates have any liability arising out of or related to these Terms and Conditions and the DPA for any lost profits, revenues, goodwill, or indirect, special, incidental, consequential, cover, business interruption or punitive damages, regardless of whether an action is in contract or tort, and regardless of the theory of liability, even if your remedy otherwise fails as to its essential purpose. This disclaimer shall not apply to the extent that law prohibits it.

15. GENERAL PROVISIONS

15.1. Incorporation by Reference: The provisions of the DPA form an integral part of this Agreement and are incorporated herein by reference with the same force and effect as though fully set forth herein. In the event of any inconsistency between any provision of the DPA and the remainder of these Terms and Conditions, the text of the DPA shall be deemed to control.

15.2. Entire Agreement: These Terms and Conditions, your Order Form, and the DPA constitute the sole and entire agreement between you and us regarding your use of our Services and Content and supersedes all prior and contemporaneous agreements, proposals or representations, whether written or oral, concerning its subject matter.

15.3. Amendment: We may change these Terms and Conditions at any time on written notice. You acknowledge that our publishing of the amended version of the Terms and Conditions at this link on our website constitutes written notice to you of such changes. No delay or failure by us to enforce any provision of the Contract will be deemed a waiver or create a precedent or will prejudice our rights.

15.4. Assignment: You must not assign any part of the Service and/or your obligations set out in the Contract without our written consent.

15.5. Relationship of the Parties: The parties are independent contractors. These Terms and Conditions do not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties.

15.6. Third-Party Beneficiaries: There are no third-party beneficiaries under these Terms and Conditions.

15.7. Waiver: No failure or delay by either party in exercising any right under these Terms and Conditions will constitute a waiver of that right.

15.8. Headings and Titles: All headings and section titles in these Terms and Conditions or the DPA are for reference purposes only and do not define, alter, limit, or extend any provision of these Terms and Conditions.

15.9. Severability: If any provision of these Terms and Conditions or the DPA is/are held by a court of competent jurisdiction to be contrary to the law, or deemed invalid, then that specific provision will be deemed null and void, but the remaining such provisions shall remain in full force and effect.

16. COUNTRY SPECIFIC TERMS

16.1. United Arab Emirates
• Governing Law: This Contract is subject to and governed by the laws of UAE.
• Jurisdiction: Any dispute, difference, controversy or claim arising out of or in connection with this contract including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be subject to the jurisdiction of the Courts of Emirate of Dubai.